Jan
18
2010

Mailshell Fail

Monday, January 18, 2010 - 08:55:06 pm
(Posted Under: No Category)
Sometime in early December my Mailshell account stopped working. I contacted technical support on Dec 21, and got an automated response that to contact help@mailshell.com if I couldn't find a solution through a help page.

Fail #1 - don't have me write an email, only to have an auto responder give me a different email address to contact.

Despite queries apparently being addressed within 3 working days, it's almost a month later - no response, and the account doesn't work. Fail #2.

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